Cashier and Withdrawals
Sign in and the cashier opens with two jobs side by side: putting money in and taking it out. Both lanes live on a single screen, and your opening deposit can pull a welcome match at the same time. Two headlines run here. Crypto carries the larger one at 125% up to $3,750 spread over your first three crypto deposits, while cards and cash carry 100% up to $3,000 over your first three. The bonus page holds the rollover and expiry in full.
Putting Money In
| Method | Funds best for | Key terms |
|---|---|---|
| Bitcoin, Bitcoin Cash, Litecoin, Ethereum, Tether | Reaching the top welcome figure and the fastest payout lane | Confirm the network, then copy the wallet address before sending; this route opens the 125% match. |
| Visa, Mastercard, American Express | A familiar opening deposit toward the 100% match | Approval rests with your issuer, and the odd decline happens. |
| MatchPay | A peer-funded balance you load yourself | Supply moves with the marketplace at the hour you fund. |
| Voucher | Loading from another player code | Type the voucher precisely as it was issued. |
| Bank transfer | One larger funding event | Bank rails settle slower than crypto or a card. |
Taking Money Out
| Method | Suits | Details |
|---|---|---|
| Bitcoin, Bitcoin Cash, Litecoin, Ethereum, Tether | The bulk of members cashing out | Send to a wallet you hold on the same chain; this is the quickest exit, with timing never pledged. |
| MatchPay | Returning a balance the way it arrived | Depends on a counter-match sitting open. |
| Bank transfer | Routing a heavier sum to your account | Larger payouts draw extra verification. |
| Check by mail | A printed payout to a US address | Mail sits at the slow end of every route here. |
Why Verification Lands Before Your First Payout
Your debut withdrawal clears once we match your identity against the account on file and confirm the request fits. A document request sometimes lands inside your account; answer it and the queue keeps flowing. Leave it and the money parks. Funding has to carry your own name, the rule our terms page spells out, which here means a payout heads back to you and nobody else.
Bonus-Funded Deposits Behave Differently
A deposit aimed at an offer splits from an ordinary top-up. Your balance keeps real cash and bonus cash in separate pockets, and the bonus slice carries play-through before it turns into money you can pull. Ask for a payout mid-bonus and that slice can drop away, so the wagering finishes first. Each live offer lists its match, minimum, qualifying games and expiry over on the bonus page.
Getting Hold of the Cashier Team
A stuck deposit or a pending payout reaches the cashier desk from within your signed-in account. Hand over the method, the date, the amount and the transaction reference, with a quick line on what went sideways. Keep it to one open ticket; piling duplicate withdrawals on top only drags out the first.
Payments FAQ
Cashier questions
When does a crypto payout actually arrive?
Once verification and any wagering close, crypto is the quickest lane we run, yet no payout ships on a fixed clock. The chain, the network and an open review each move the dial.
Can a bonus go out before I have played it through?
No. Bonus money clears its wagering before it becomes withdrawable, and an early payout request can wipe the bonus slice. Finish the play-through, then cash out.
What is the point of verification on a first payout?
It links your identity, your funding source and your withdrawal so money returns to its rightful owner. For most members it happens once.
Will you commit to an exact payout time?
No. Crypto sits at the fast end of what we run, but the clock answers to your method, your verification state and a review left open.
A payout is stuck; what do I send the cashier team?
The email on your account, which method you used, the date and amount, the transaction reference, and a plain account of where it jammed.